Fallow Thread handles leaks, failing heating, blocked waste and full bathroom work across the north of the valley. Water off, cause found, price agreed — then the spanners come out.
Six of the things we get called out for most. Find the one that sounds like your house — it tells us which parts to load before we set off, and it usually tells you how urgent the problem really is.
We stay inside what two people and one well-stocked van can finish properly. Anything outside these lanes, we say so on the phone rather than learning it on your floorboards.
Taps, traps, toilets, isolators, flexis, overflows and the slow leak nobody can place. Most are closed in a single visit.
60–120 min
same-week slot
Full strip-out to tiled finish, or a straight swap of suite and shower. We set out the room on paper first, including where the waste can actually go.
5–12 days
booked by date
Servicing, radiator swaps, valve replacement, system flushing, cylinder work and thermostat upgrades. Annual services booked outside the cold snap wherever possible.
90 min–1 day
service or repair
Blocked kitchen runs, gurgling stacks, failed gullies and re-piping waste that was never given enough fall. Camera inspection when the cause isn't in reach.
60–180 min
priority slot
The same four steps every time, whether it's a dripping tap or a full bathroom. You know the price before anything is cut, drained or removed.
Send what you can see and hear. We come back with the likely cause, what we'd need to bring, and the window we can get to you — no visit charge for working that out.
Boots off or covered, sheets down. We find and test your stopcock before touching anything, so water can be isolated immediately if the fault moves on us.
We show you the actual cause and what's involved in fixing it, including the option we'd choose in our own house. You agree the scope and the figure before work starts.
Joints pressure-tested, drains run through, heating re-balanced where relevant. Old parts stay with you if you want them, and the space is left cleaner than we found it.
Practical things worth knowing before a plumber arrives — and a few honest limits on what we'll do.
Clear the cupboard under the sink or the access panel to the bath. It sounds minor, but half an hour of moving someone's cleaning products is half an hour of plumbing you've paid for. If the problem is a leak, put a towel and a bowl under it and photograph the drip point while it's actually dripping — the position tells us far more than the puddle does.
Find your stopcock if you can. In valley houses it is usually under the kitchen sink, in a hall cupboard, or outside beneath a small metal cover near the boundary. If it hasn't been turned in years, don't force it; we'll free it off properly rather than snapping the spindle.
We won't pour caustic drain cleaner into old pipework to make a blockage disappear for a fortnight, and we won't fit a part we can't get hold of again next year. If a boiler is past economical repair, we'll say that plainly instead of selling you a sequence of small repairs.
We also don't take on gas pipework alterations, mains water connections, or structural drainage below the garden — those belong with specialists, and we'll tell you what to ask them for so you aren't starting from scratch.
A tap that drips once a second isn't an emergency, but it is a washer and ten minutes of our time. Left for a year it's a stained basin, a scaled seat and a new tap. Worth fixing early
We work a tight radius on purpose. Staying local is what lets us come back the next morning when something needs a second look.
Out-of-hours messages are read first thing and triaged before the day's bookings. If water is actively coming in, isolate at the stopcock and send the details — that puts you at the top of the morning list.
Just outside the list? Ask anyway. We'll take work slightly further out when it fits a day already heading that way, and we'd rather tell you no than turn up late.
Tell us what the water is doing and we'll come back with a likely cause, the parts we'd bring and the slot we can offer. Scoping an enquiry costs nothing.